Captain Calm is committed to protecting and respecting your privacy in connection with your use of our website www.captaincalm.org (the “Website”), applications (“Apps”) and other products and services (the Website, the Apps and such other products, services are collectively referred to herein as the “Services”).
1. INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following information about you:
- Personal information including, for example, your name; e-mail address; country of residence; demographic information and information collected by tracking technologies that may identify you as an individual or allow online or offline contact with you as an individual.
- Additionally, we collect information that you provide by filling in forms through the Services including, for example, a record of game usage and high scores, achievements unlocked and anonymised usage data for us to improve the Services. All information gathered in the ‘Tools’ section of the Service is stored in our secure server and is anonymous.
- If you contact us, we may keep a record of that correspondence. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- Details of transactions you carry out through the Services and of the fulfilment of your orders of the Services.
- Details of your visits to the Website and use of other Services including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
- Device Information such as operating system version, device type, and system performance information.
- Captain Calm does not collect or process credit or debit card (“Payment Card”) information. Apple and Google collect Payment Card information with respect to in-app purchases made through the Apps, and our payment processor collects Payment Card information with respect to purchases made through the Website. Such payment processors generally provide us with some limited information related to you, such as a unique token that enables you to make additional purchases using the information they’ve – stored, and your card’s type, expiration date, billing address, and the last four digits of your card number.
2. CONFIDENTIALITY AND SECURITY
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received.
Any information you provide will be held securely and in accordance with applicable privacy laws. Except as described under Disclosure of Your Information below, we do not provide your personal information to any third party without your specific consent.
We do not ask for or store any information on your children or any minors. All accounts require Parent/Guardian’s information only. There is no way for a third party to track or access any information about your children.
3. CHILDREN’S PRIVACY
4. INFORMATION WE COLLECT FROM VISITORS
If you sign up to receive email newsletters from us we will use the information you give us to provide the Services you have requested.
If you inform us that you wish to cancel email promotional materials by selecting “unsubscribe” at the bottom of such communication or by emailing us at firstname.lastname@example.org, we will remove you from our mailing list.
Captain Calm and our analytics partners use technologies such as cookies, beacons, tags, and scripts to enable a service to recognize your device so you don’t have to provide the same information several times during one task, recognize that you may have already given a username and password so you don’t need to do it for every web page requested, and to measure how people are using the Services.
We use local storage, such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on the Services also use HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.
We partner with third parties, such as Facebook and Google, to manage our advertising of the Services on other sites or platforms as well as across your other devices based on your past visits to our website. Our third party partners may use technologies such as cookies to gather information about your activities within the Services to deliver such advertising to you, such as retargeting ads. We will acquire consent from you in order to use such trackers for advertising purposes to the extent required by applicable law. We currently do not respond to do-not-track signals. For more information about interest-based ads, including how to opt-out of having your web-browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices. Please note that this does not opt you out of being served ads. You may continue to receive generic ads on these third party platforms. You may also opt out of receiving ads across devices by adjusting your ad preference in your Google account.
We use third party trackers to let us know when users have visited the Services by “clicking-through” our sponsored advertising or content hosted on third party platforms.
The Services use Google Analytics code to gather statistical information. Google Analytics sets cookies to help us accurately estimate the number of visitors to the Services and the volumes of usage of the Services. This is done to ensure that the Services are available when you want them and are fast. For more information on how Google Analytics processes this information, visit www.google.com/analytics.
We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record information such as how often you engage with the Services, the events that occur within the Services, aggregated usage and performance data, and where the Applications were downloaded from. We may link the information we store within the analytics software to any personal information you submit within the mobile application.
Log files allow us to record your use of the Services. As true of most websites, we gather certain information and automatically and store it in log files. This information may include Internet Protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
These log files are used to make improvements to the layout of the Services and to the information on the Services, based on how users use the Services. Log files do not contain any personal information about you.
If you receive the HTML-formatted version of an email newsletter, your opening of the newsletter email is notified to us and saved. Your clicks on links in the newsletter are also saved. These and the open statistics are used in aggregate form to give us an indication of the popularity of the content and to help us make decisions about future content and formatting.
5. WHERE WE STORE YOUR PERSONAL INFORMATION
All information you provide to us through the Services is stored on our secure servers. Any payment transactions will be encrypted using SSL technology; all payment information is stored with our payment processor and is never stored on Captain Calm’s servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Services, you are responsible for keeping this password confidential. We ask you not to share a password with anyone , and suggest that your change your password frequently.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to the Services; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
6. CORPORATE AND OTHER COMMUNITY SHARING
There is interest by large consumer communities (companies, universities, hospitals, etc.) (“Communities”) to introduce the Services to their employees and members. If you have registered to use the Services through a code or other registration credential furnished by a Community (a “Community Subscription”), the Community will have access to your name and the date you registered to use the Services and will have access to your usage information on an aggregated basis with all other members of the Community that are using the Services.
7. ACCESS TO PERSONAL INFORMATION
You may access your personal information at any time via your online account, or by emailing email@example.com providing the correct username and password information. Captain Calm captures the following information for its subscribers:
- Unique (customizable) user name and password
- Email Address
- Name, address and credit card billing information
- Time spent on the Services To request the deletion of your personal data that we have on file please email us at firstname.lastname@example.org
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
To ensure that content provided by the Services is presented in the most effective manner for you for your computer or other device. To provide you with information, products or services that you request from us or which we feel may interest you, unless you have requested that we not provide this information as described under Your Rights below. To carry out our obligations arising from any agreements entered into between you and us. To allow you to participate in interactive features of the services, when you choose to do so. To notify you about changes to the Services.
If you are an existing customer, we will only contact you by electronic means (e-mail) with information about products and services similar to those which were the subject of a previous sale to you.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
We may also disclose your personal information to third parties as follows:
Captain Calm’s service providers (like hosting or payment service providers) require this information to provide services to Captain Calm. Captain Calm requires each of its service providers to agree to maintain the confidentiality of your personal information disclosed. In the event that we sell or buy any business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business or assets. If Captain Calm or substantially all of our assets are acquired by a third party, in which case personal information held by us about our customers will be one of the transferred assets. If we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our agreements with you, or to protect the rights, property, or safety of Captain Calm, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
With your Community, if your subscription is a Community Subscription, as described under Corporate and Other Community Sharing above.
8. LINKS TO THIRD PARTY SITES
The Services may, from time to time, contain links to and from the Products of our partner networks, advertisers and affiliates. If you follow a link to any of these external websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these websites or their policies. Please check these policies before you submit any personal information to these external websites.
9. SOCIAL MEDIA WIDGETS
Our Services include social media features, such as the Facebook Like button, and widgets, such as the “Share This” button, or interactive mini-programs. These features may collect your Internet protocol address, which page you are visiting on or Services, and may set a cookie to enable the feature to function properly. Social media features and widgets are hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy statement of the company providing it.
10. YOUR RIGHTS
You have the right to ask us not to process your personal information for marketing purposes. You can exercise your right to prevent such processing by following the opt-out instruction in the marketing material you receive or by contacting us at any time by email at email@example.com.
The Services may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these websites or their policies. Please check these policies before you submit any personal information to these websites.